Wyrwane z kontekstu – Trained to Accept? A Field Experiment on Consent Dialogs

A typical consent dialog was shown in 223 experimental variations to 80,000 users of an online privacy tool. We find that polite requests and button texts pointing to a voluntary decision decrease the probability of consent—in contrast to findings in social psychology. Our data suggests that subtle positive effects of polite requests indeed exist, but stronger negative effects of heuristic processing dominate the aggregated results. Participants seem to be habituated to coercive interception dialogs—presumably due to ubiquitous EULAs—and blindly accept terms the more their presentation resembles a EULA.

Źródło: Trained to Accept? A Field Experiment on Consent Dialogs (dostęp ograniczony), Boehme, R. and Koepsell, S. In Proc. CHI 2010, ACM Press, (2010), 2403-2406.