Wyrwane z kontekstu – Intranet Users Stuck at Low Productivity

A to akurat słuszna obserwacja Jakoba Nielsena:

A second reason intranet usability has not kept up with intranet features is the increasing reliance on out-of-the-box design from packaged intranet solutions. Having studied the winners of many years’ Intranet Design Annuals, it’s clear that great intranet design requires companies to modify packaged solutions to suit their specific needs.

The default user interface will do you no good. Although it’s nice to use packaged software instead of coding everything yourself, the user experience remains your responsibility, and you must design a user interface that goes beyond the default settings.

Źródło: Intranet Users Stuck at Low Productivity, Jakob Nielsen, Jakob Nielsen’s Alertbox